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Shipping & Returns

Shipping Policy

All orders will be shipped via UPS Ground, USPS Priority Mail, or USPS Parcel Post, to anywhere in the United States. Unfortunately, at this time, we do not ship overseas. This shipping policy and method may change at any time.

If requesting to pick up a purchase in store, please wait until you have received an email, confirming your order has been processed and is ready for pick up.

 

Return Policy

In the event you are not happy with your purchase, we will gladly accept any item(s) back for EXCHANGE or REFUND, within 14 days from when the item was received*. Any item(s) being returned or exchanged must be in original, unworn condition, with all tags attached, for a refund to be issued or an exchange to take place. Return shipping is the responsibility of the purchaser and we suggest insuring your return item(s), as we cannot be responsible for packages that are lost or damaged in transit.

REFUNDS will only be issued to your original form of payment, providing the item(s) being returned are in compliance with our policy, as stated. Return shipping charges will not be refunded. If bringing items purchased online, back into the store for a refund, we require your original receipt and/or order number for reference.

If you would like to EXCHANGE an item, it is best to call or email us directly, to ensure size availability. Once we establish the item is available, we can ship it out as soon as the item being sent back is received. In the event you would prefer us to send the exchange item out BEFORE we receive the returned item, we will need to charge your credit card, then issue a refund as soon as we receive the returned item. We must verify that all items returned are in compliance with our return policy, as stated above, before a refund can be issued.

If any item received is damaged in shipment, please email info@communionpdx.com within 48 hours of receiving the item(s). Please include details of the damage and pictures, if possible. We will provide information on how to get the item back to us, as well as verify if we have stock to replace it.

Please understand, we are a very small business, with limited inventory and resources. We reserve the right to refuse items sent back which are not in original, unworn condition, with all tags attached. We ask that you please exercise caution when trying items on, as stained, dirty, damaged, or laundered items will not be accepted back for refund or exchange. We also cannot accept any items sent back after the 14 day return window. Any item(s) not in compliance with the above Return Policy will be sent back to the purchaser.

By using this website, you are agreeing to our terms and conditions, as stated above. If you have any questions or concerns about our Shipping + Returns Policy, please contact us directly before placing your order. We thank you very much for your understanding and support and would like to avoid any customer dissatisfaction.

 

*Please note: Only items purchased through our online website are eligible for REFUND. Items purchased in store are only eligible for EXCHANGE or STORE CREDIT.

 

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