Orders & Shipping

 

Order Fulfillment

We process online orders from Wednesday through Sunday, (12-6pm PST), when we are in the store. We do our best to ensure that all inventory is correct and up to date, however item availability is not guaranteed. In the event that an item becomes unavailable, we will notify you via email and a refund will be issued to your original form of payment.

 

Shipping Policy

All orders will be shipped via USPS Priority Mail to anywhere within the United States. Currently we charge $15 for Standard Domestic shipping & $20 for Signature-Required Standard Domestic shipping. Unfortunately, at this time, we do not ship overseas. This shipping policy and method may change at any time. Any shipping delays incurred once the package is handed off to a carrier are the responsibility of the carrier. Shipping with a required signature is available for extra security.

Return shipping is the responsibility of the purchaser and we suggest insuring your return item(s), as we cannot be responsible for packages that are lost or damaged in transit.

If you would like to pick up a purchase at the store (between 12-6pm Wednesday through Sunday), choose the "Pick-up" shipping option in the Delivery Method portion at checkout. You will receive an order confirmation via email and we will contact you to set up a time to collect your order.

 

Return/Exchange Policy

In the event you are not happy with your purchase, we will gladly accept any item(s), (excluding those marked 50% off or more), back for EXCHANGE or STORE CREDIT, within 14 days from when the item was received. Any item(s) being exchanged or returned for store credit must be in original, unworn, and sellable condition, with all tags attached.

All items discounted by 50% or more are FINAL SALE & cannot be returned or exchanged. Undergarments & swimwear are also considered final sale and cannot be returned or exchanged.

Eligible, non-final sale, items purchased online with 'In-Store Pickup', can be brought back for an EXCHANGE or STORE CREDIT, within 14 days FROM PURCHASE DATE (or until modified Holiday deadline). 

Return shipping is the responsibility of the purchaser and we suggest insuring your return item(s), as we cannot be responsible for packages that are lost or damaged in transit.

If you would like to exchange an item, it is best to call or email us directly, to ensure size availability. Once we establish the item is available, we can ship it out as soon as the item being sent back is received. In the event you would prefer us to send the exchange item out before we receive the returned item, we will need to charge your credit card, then issue a refund as soon as we receive the returned item. We must verify that all items returned are in compliance with our return policy, as stated above, before a refund can be issued.

If any item received is damaged in shipment, please email info@communionpdx.com or call us at (503) 208-3008  within 48 hours of receiving the item(s). Please include details of the damage and pictures, if possible. We will provide information on how to get the item back to us, as well as verify if we have stock to replace it.

Please understand, we are a very small business, with limited inventory and resources. We reserve the right to refuse items sent back which we feel are not in original, unworn, and sellable condition, with all tags attached. We ask that you please exercise caution when trying items on, as stained, dirty, damaged, or laundered items will not be accepted back for refund or exchange. We also cannot accept any items sent back after the 14 day return window. Any item(s) not in compliance with the above Return Policy will be sent back to the purchaser.

 

Terms of Use

By using this website, you are agreeing to our terms and conditions, as stated above. If you have any questions or concerns about our Shipping + Returns Policy, please contact us directly before placing your order. We thank you very much for your understanding and support and would like to avoid any customer dissatisfaction.